Our car park is now cashless 🚗

1st February 2022

We have put together some frequently asked questions regarding the changes and how the car park will operate from 1st February 2022.

Do I get a ticket on entry?

No, the car park is camera controlled using Automatic Number Plate Recognition system, so no ticket is given.

How do I pay?

The cashless kiosks are located on both the ground and 3rd floor lift lobbies. Simply enter your vehicle registration number then pay before returning to their vehicle.

What payment methods are accepted?

The cashless kiosks accept chip and pin and contactless payments only.

What happens if ​I only have cash paying for parking?

Each level of the car park has help points which allow you directly contact our security teams, alternatively you can contact 01442 229350.

Why has the car park turned cashless?

Over recent months, cashless payments have become increasingly common, and the new process will help those customers wishing to minimise contact.

How much is it park on a Sunday?

To park all day at Riverside on a Sunday is £1. Is there free parking available? Free parking is available every day from 6pm-11.30pm

What is the height restriction of the car park?

The height restriction is 2.2 meters, if you are unsure if your vehicle will fit, please call ahead and we can assist you on 01442 229350.  

How much is it to park if I have a blue badge?

If you are a blue badge holder, normal parking charges apply. We ask that you display your blue badge when parking in one of the 14 spaces available across all levels in the car park.  

 

If you have any other questions please email info@riversidehemel.com